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Can I pause my subscription for now?
Can I pause my subscription for now?
Updated over a week ago

At Invigor Medical, we understand that circumstances can change, and you may need to adjust your subscription. Here's a step-by-step guide on how to pause it:

  • Login to Your Patient Portal: Visit the Invigor Medical website and log in to your patient portal using your credentials. If you haven't registered yet, you can easily do so by following the prompts.

  • Navigate to Subscriptions: Once logged in, you'll see a panel on the left-hand side of the screen. Click on the "Subscriptions" button to access your subscription details.

  • Select Subscription to Pause: In the subscriptions section, you'll see a list of your active subscriptions. Identify the subscription that you wish to pause and click on it to view more details.

  • Pause Subscription: On the subscription page, you'll have the option to pause your subscription. Please note that pausing your subscription will only delay the renewal date and will not affect any pending orders.

  • Consider Medication Requirements: Some medications may require "ramp-up" or "ramp-down" steps until you reach your maintenance dose. If your medication requires these steps, be aware that you may need to repeat them when you resume your subscription.

  • Select Pause Duration: If you opt to pause your subscription, you may be prompted to select a date for when your medication subscription should resume. Keep in mind that during this paused period, the price of your subscription may change.

  • Finalize the Pause: Once you've made your selection, follow the prompts to confirm the pause of your subscription. Review the details carefully to ensure accuracy.

Remember, pausing your subscription allows you to temporarily halt deliveries without canceling it entirely.

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