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Why was I billed after I canceled my subscription?
Why was I billed after I canceled my subscription?

Understanding Subscription Billing

Updated over 4 months ago

If you were billed after canceling your subscription, it may be due to the timing of your cancellation. Please note the following important points regarding subscription cancellations and billing:

  • Cancellation Timing: To avoid being billed for the next cycle, subscriptions must be canceled before the subscription renews. Additionally, cancellations must be made at least 7 days prior to the renewal date.

  • Refund Policy: Unfortunately, once an order is in a practitioner's queue, we are unable to offer a refund. It's essential to ensure timely cancellation to avoid being charged for subsequent cycles.

If you have any further questions or concerns regarding your billing or subscription, please don't hesitate to contact our support team. We're here to assist you and ensure a smooth experience with Invigor Medical.

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